My Viper mini mice got disconnected when i was writing an essay it didnt light up but the red sensor still shows up. I checked my device manager it doesnt show my mouse there. I havent experienced this to any of my mouse therefore it was my first time if anyone experienced the same problem as i do please tell me how you solve it Thank you in advance
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Hi
Try updating the Synapse 3 app so it can fetch updates for your mouse. In the device manager, update the USB controllers or check if there’s a driver under other devices list that has error next to it. Update that driver or uninstall it. I received your message and get back to me with the serial number so I can verify the model of your device and check my resources for other model-specific workarounds to help you. Thanks!
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