i just got a new viper pro yesterday and tried to connect it wire less but it didnt work. i thought the mouse was broken so i went and returned it and got an other one. But my new one also doesn’t work. I updated the firmwell and tired everything. The mouse works when i plug it in with a cord.
Question
viper pro dongle not working
- Razer Support
Hi
Thanks for alerting us with your concern. PM me the serial number so I can verify its model and check my resources for other workarounds to help you address the wireless connection problem of your new Razer Viper V2 Pro mouse.
+1Dongle detected in Windows device manager?
If yes, did you’ve tried to pair it again with the mouse?
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