viper v2 pro dongle not working anymore | Razer Insider
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Question

viper v2 pro dongle not working anymore

  • August 16, 2023
  • 1 reply
  • 70 views

Hello,

two weeks ago my viper v2 pro dongle died for some reason been trying everything I could find on these forums and on the internet to no avail. Wondering if I’m eligible for a replacement. Had this mouse for almost a year and the dongle is already dead. Meanwhile, my glorious model O has been working flawlessly for 3 years.

 

Mouse S/N: PM2218H24310586

 

Thank you

1 Reply

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • August 16, 2023

Razer mouses have 2 years of limited warranty, so yes - if dongle is not working anymore you can contact Razer Support directly to start RMA process.