Viper V2 Pro dongle problem | Razer Insider
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Viper V2 Pro dongle problem

  • August 21, 2023
  • 2 replies
  • 62 views

retroGrapeflow842

I have a razer V2 Pro and my dongle suddenly stopped getting detected by the PC. I,ve tried everything… From switching ports to cleaning the whole thing. 

2 Replies

ayeball
  • Insider Mini
  • August 22, 2023

Hi , 

Check if you can see your mouse under “the device manager” and under “ keyboard”  tab . 

You can also try to update firmware . With connected razer cable . Or if it gets connected over dongle and update that way. 

Razer Viper V2 Pro | RZ01-04390 Support & FAQs

 

Razer Viper V2 Pro Firmware Updater | RZ01-04390

Have you tried to reinstall Razer synapse ? If you dont get this to work . Try that also. 

Here you got user manual also . 

VIPERV2PRO-000000165-en.pdf (razerzone.com)


retroGrapeflow842

It doesnt show up as a connected device if not plugged in via usb c