I have a razer V2 Pro and my dongle suddenly stopped getting detected by the PC. I,ve tried everything… From switching ports to cleaning the whole thing.
Viper V2 Pro dongle problem
Hi ,
Check if you can see your mouse under “the device manager” and under “ keyboard” tab .
You can also try to update firmware . With connected razer cable . Or if it gets connected over dongle and update that way.
Razer Viper V2 Pro | RZ01-04390 Support & FAQs
Razer Viper V2 Pro Firmware Updater | RZ01-04390
Have you tried to reinstall Razer synapse ? If you dont get this to work . Try that also.
Here you got user manual also .
It doesnt show up as a connected device if not plugged in via usb c
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