Hi, my Razer Blade 14 is having a strange issue. It wont turn on unless connected to mains power,, as it seems to think there is no battery… but when it is on I can disconnect it and work off battery. It will not tell me the charge of the battery, it thinks it just full, so i cannot see it draining and the laptop will just switch off after a few hours when it is finally drained.
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is anyone able to help?
Hi
Thanks for alerting us about your concern by posting it in the support board. For further isolation, you can follow the steps here. If the problem persists, let me know through PM and providing the serial number so I can kickstart a case and help you escalate your concern to the systems team for advanced resolution or possible repair.
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