Hi, my Razer Blade 14 is having a strange issue. It wont turn on unless connected to mains power,, as it seems to think there is no battery… but when it is on I can disconnect it and work off battery. It will not tell me the charge of the battery, it thinks it just full, so i cannot see it draining and the laptop will just switch off after a few hours when it is finally drained.
Question
Weird Battery Issue
is anyone able to help?
- Razer Support
Hi
Thanks for alerting us about your concern by posting it in the support board. For further isolation, you can follow the steps here. If the problem persists, let me know through PM and providing the serial number so I can kickstart a case and help you escalate your concern to the systems team for advanced resolution or possible repair.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.