What do I do if I updated the V3 pro firmware before the dongle ? | Razer Insider
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What do I do if I updated the V3 pro firmware before the dongle ?


HISHIRO.B

I updated the mouse firmware of the V3 pro but didn't read that I was supposed to update the dongle before the mouse. Now the dongle doesn't connect and everytime I plug it in, the mouse disconnect. So I can't even uninstall the dongle or try to do a pairing since the mouse instantly disconnect when the dongle is plugged. As soon as unplugged, the mouse works again

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2 Replies

HISHIRO.B
  • Author
  • Insider Mini
  • 2 replies
  • November 9, 2023

Update : I managed to unpair it, now both can be plug at the same time, except that the dongle is not able to pair again. It is detected, but not able to pair. It just doesn’t detect my mouse


HISHIRO.B
  • Author
  • Insider Mini
  • 2 replies
  • November 9, 2023

Update : I manage to pair it again and everything works fine now 


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