why does my razer blade 15 2020 not turn on? | Razer Insider
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Question

why does my razer blade 15 2020 not turn on?


polyCerisePinkLARIMAR214
After putting my razer blade 15 to sleep for a week, trying to turn it on, nothing happened. The led of the pc does not light up when I connect the charger (I tested with several chargers). The pc heats up and the ports work but the fans do not start so the pc does not start
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2 Replies

Razer.Zionzedd

Hi @polyCerisePinkLARIMAR214,

 

Did you already try following the steps here:https://mysupport.razer.com/app/answers/detail/a_id/1798? If that didn’t help, PM me the serial number of your laptop so I can verify its model and kickstart a support ticket for a repair request. Thanks!


polyCerisePinkLARIMAR214

This solution doesn’t work. It is serial number of my pc : BY2046152300036


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