i bought Razer blackshark V2 special edition with sound card. i proceed to register and ask for 7.1 surroundsound activation code this error is showing.
“Your Razer device is not eligible to receive a 7.1 Surround Sound activation code. Please refer to 7.1 Surround Sound System For Gaming Headset for eligible products.”
i need help in this regard. please
Question
Your Razer device is not eligible to receive a 7.1 Surround Sound activation code. Please refer to 7.1 Surround Sound System For Gaming Headset for eligible products.
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- Razer Support
- 3222 replies
Hi drpsychOo1,
Razer BlackShark V2 comes with THX Spatial Audio through Razer Synapse. Please visit this link to configure the headset. I hope this helps. If you need additional help, feel free to send me a PM with your device serial number so I can verify its model. All the best!
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