Blackshark V2 X Mic issue | Razer Insider

Blackshark V2 X Mic issue

I bought this 2 days ago. And the 1st day it worked fine and fine on my xbox 2nd day when I was changing my window settings it went downhill I know it's this because I plugged it into my xbox and it was fine anyone know how to go back to factory settings? Thanks!

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