Hi all! Looking for some audio help with the Ripsaw HD. Currently, I’m using it to stream Nintendo Switch. Switch is connected to HDMI input, output is connected to my gaming monitor. PC is connected via USB-C cable and outputs to secondary monitor, and my headset is connected to the 3.5mm jack on the Ripsaw itself in order to hear both my PC and Switch audio simultaneously, all as depicted in the layout graphic.
My issue is not in the stream, in fact everything works very well there through OBS. All audio through the Switch is clear, and I’m using a desktop mic for communication so the microphone jack is not in use on the RIpsaw. The issue is that all of the audio that comes into my headset through the PC comes with a bit of static. Example: I am streaming Legend of Zelda for my friends in Discord. I can hear the Switch audio very clearly with no static, however, when my friends speak in Discord, there is some crackling and static that comes along that audio channel. Same things happens when watching Youtube videos, listening to music, etc.. from my PC, through the Ripsaw audio jack.
Is there a chance that this is a settings issue, or is it more likely that the port itself is damaged or defective? I’ve tried cleaning it as well as using other headsets, same issue. Current headset is HyperX Cloud Alpha. Any help is appreciated. Thanks!