USB Video Device instead of Razer Kiyo | Razer Insider

USB Video Device instead of Razer Kiyo

  • 10 November 2021
  • 1 reply
  • 53 views
Eruant
Userlevel 2
I got problem with driver I got the newest driver of Razer Kiyo but in WIndows device manager I got Razer Kiyo but in programs like SLOBS Discord I have named it USB Video Device. To be clear in solution I made change in driver from Microsoft to Razer but it doesn't make it up. Also I remove device with driver. Restart computer plug in again and it doesn't work either. Is there a solution to make programs see camera as Razer Kiyo not USB Video Device?
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Razer.Speedcr0ss
Userlevel 7
Eruant
I got problem with driver I got the newest driver of Razer Kiyo but in WIndows device manager I got Razer Kiyo but in programs like SLOBS Discord I have named it USB Video Device. To be clear in solution I made change in driver from Microsoft to Razer but it doesn't make it up. Also I remove device with driver. Restart computer plug in again and it doesn't work either. Is there a solution to make programs see camera as Razer Kiyo not USB Video Device?


Have you tried connecting the device to a different USB port or computer? Check if the issue happens with USB versions 2.1, 3.0, and 3.1. Also, ensure that your Razer Synapse 3.0 and the Razer Kiyo's firmware are updated. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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