how to do if I lost my authenticator by accident | Razer Insider

how to do if I lost my authenticator by accident

  • 15 December 2022
  • 1 reply
  • 77 views
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how to do if I lost my authenticator by accident and cannot get the code 6 digit

1 Reply

xCryptik
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Userlevel 7
yikong4327344
how to do if I lost my authenticator by accident and cannot get the code 6 digit

Hi @yikong4327344,
You can try any of the following methods:

  • If you have access to an alternative 2-Step Authentication device, you can use it to reset your 2-Step Authentication.
  • If you have your backup codes, you can use them to log-in and reset your 2-Step Authentication or manage your account.
  • If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.

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