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Razer silver dissapeared

Discussion in 'Razer Gold & Silver' started by yurko47, Jan 6, 2020.

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  1. yurko47

    yurko47 New Member

    So I woke up this morning and 500 of my razer silver has disappeared and I have no idea where it went. I mined that 500 through Gamma through the last few days and It just disappeared this morning and I haven't bought anything unless someone hacked my account which I doubt it, I'm just really confused and I need some help Plz.
     
    yurko47, Jan 6, 2020
    #1 Share
    Hermanator, pancholr and DRIFT_IT like this.
  2. xCryptik

    xCryptik Well-Known Member VANGUARD

    Hi yurko47,
    You can check history of your Razer Silver from this link https://gold.razer.com/transactions.
     
    xCryptik, Jan 6, 2020
    #2 Share
    pancholr and Hermanator like this.
  3. yurko47

    yurko47 New Member

    Thank you for showing me this but there was still no transaction saying that I bought something. all that was on there was that I earned a lot of +3 rewards from gamma. If you could tell me if there is something else I could do, or who I can take this problem to that would be amazing, thank you.
     
    yurko47, Jan 6, 2020
    #3 Share
    Hermanator and QueenBluetrendgreat687 like this.
  4. xCryptik

    xCryptik Well-Known Member VANGUARD

    Hi yurko47,
    Kindly submit a ticket to Razer Gold Support Team by clicking the link below:
    https://gold.razer.com/ticket-inbox/submit
    OR
    You can reach the Razer Gold LiveChat support from https://gold.razer.com/help at the bottom right.
     
    xCryptik, Jan 6, 2020
    #4 Share
    Hermanator and yurko47 like this.
  5. YouAlreadyKnow0

    YouAlreadyKnow0 Active Member

    It may help to re-login
     
    YouAlreadyKnow0, Jan 31, 2020
    #5 Share
    Hermanator likes this.
  6. pancholr

    pancholr Member

    Razer zSilve expire in one year if not used.
     
    pancholr, Jan 31, 2020
    #6 Share
  7. kennethyha

    kennethyha Active Member

    Your Razer Silver only stay valid for 1 year from the day you got it.
     
    kennethyha, Feb 1, 2020
    #7 Share
  8. jtriffitt

    jtriffitt New Member

    Same here woke up this morning and to lost over 2000 seem all that use over the last month and you loose it.
     
    jtriffitt, Mar 2, 2020
    #8 Share
  9. J-Puk

    J-Puk New Member

    you can always try to contact the support to see if they can do something about it
     
    J-Puk, Mar 2, 2020
    #9 Share
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