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Razer silver dissapeared

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So I woke up this morning and 500 of my razer silver has disappeared and I have no idea where it went. I mined that 500 through Gamma through the last few days and It just disappeared this morning and I haven't bought anything unless someone hacked my account which I doubt it, I'm just really confused and I need some help Plz.
pancholr
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8 Replies

xCryptik
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  • xCryptik
  • Vanguard
  • 872 replies
  • January 6, 2020
yurko47
So I woke up this morning and 500 of my razer silver has disappeared and I have no idea where it went. I mined that 500 through Gamma through the last few days and It just disappeared this morning and I haven't bought anything unless someone hacked my account which I doubt it, I'm just really confused and I need some help Plz.
Hi yurko47, You can check history of your Razer Silver from this link https://gold.razer.com/transactions.
Razer Gold Support via Live Chat https://gold.razer.com/us/en/help OR Razer Gold Submit Ticket https://gold.razer.com/my/en/help/ticket-submit
pancholr
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    Wictorian
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  • yurko47
  • Author
  • Insider
  • 12 replies
  • January 6, 2020
xCryptik
Hi yurko47, You can check history of your Razer Silver from this link https://gold.razer.com/transactions.
Thank you for showing me this but there was still no transaction saying that I bought something. all that was on there was that I earned a lot of +3 rewards from gamma. If you could tell me if there is something else I could do, or who I can take this problem to that would be amazing, thank you.
pancholr
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xCryptik
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  • xCryptik
  • Vanguard
  • 872 replies
  • January 6, 2020
yurko47
Thank you for showing me this but there was still no transaction saying that I bought something. all that was on there was that I earned a lot of +3 rewards from gamma. If you could tell me if there is something else I could do, or who I can take this problem to that would be amazing, thank you.
Hi yurko47, Kindly submit a ticket to Razer Gold Support Team by clicking the link below: https://gold.razer.com/ticket-inbox/submit OR You can reach the Razer Gold LiveChat support from https://gold.razer.com/help at the bottom right.
Razer Gold Support via Live Chat https://gold.razer.com/us/en/help OR Razer Gold Submit Ticket https://gold.razer.com/my/en/help/ticket-submit
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It may help to re-login
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pancholr
  • pancholr
  • Insider Mini
  • 344 replies
  • January 31, 2020
Razer zSilve expire in one year if not used.
http://steamsignature.com/card/0/76561198007689323.png
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kennethyha
  • kennethyha
  • Insider
  • 226 replies
  • February 1, 2020
Your Razer Silver only stay valid for 1 year from the day you got it.
jtriffitt
Same here woke up this morning and to lost over 2000 seem all that use over the last month and you loose it.
J
  • J-Puk
  • 10 replies
  • March 2, 2020
you can always try to contact the support to see if they can do something about it
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