I've been trying to reload some Razer Gold onto my account using Visa because of the 10% bonus promo here in the Philippines, but every time I do it's always giving me the error in the attached image. Can't even get to the part to input my card details.
Tried different browsers and mobile: failed
Changed internet connections: failed
Cleared browser cache: failed
All other payment methods work, but what's the 10% bonus promo for if it's not working correctly?
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Userlevel 7
ramarceo
I've been trying to reload some Razer Gold onto my account using Visa because of the 10% bonus promo here in the Philippines, but every time I do it's always giving me the error in the attached image. Can't even get to the part to input my card details.
Tried different browsers and mobile: failed
Changed internet connections: failed
Cleared browser cache: failed
All other payment methods work, but what's the 10% bonus promo for if it's not working correctly?
Hi @ramarceo,
You can submit a ticket to our Razer Gold Team here, and you can also contact them via Live Chat to get this sorted out in real-time.
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