I have been using a Deathadder v2 pro mouse for like 1 year, I mostly used it in wired mode. I tried connecting the Mouse via 2.4ghz mode yesterday and it doesn't seem to work at all.(Bluetooth is working so I think the battery is fine). I tried downloading the RazerMousePairingUtility_v1.00.02_r1 From the website and it shows paired successfully but when I remove the wire the Mouse turns off even if the slider is on 2.4 mode and it doesn't blink the lights.
When I insert the 2.4g dongle it doesn't show the name Razer Deathadder v2 pro but it adds 2 HID-compliant Mouse names. What should I do in this case? Any help will be highly appreciated.
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![](https://uploads-us-west-2.insided.com/razer-us/attachment/547670_bdbb2a68cc2b528c2b9987b6605f7048.png)