[NEWS] Razer #1 Laptop Mag Tech Support Showdown | Razer Insider

[NEWS] Razer #1 Laptop Mag Tech Support Showdown

  • 6 September 2022
  • 61 replies
  • 147 views

Userlevel 7


Razer Support did it again!

Razer's fantastic Customer Advocacy team has shown once again they've got the goods to delivery a phenomenal post-sales experience. One of the many challenges the team deals with daily is the constant flow of bad news. Satisfied customers rarely share their experiences, so this is a sweet and well deserved win. Take your victory lap, team! Congratulations and a great job to everyone involved with Razer Customer Advocacy.

Read all about it here!

61 Replies

Userlevel 7
good job
Dekades


Razer Support did it again!

Razer's fantastic Customer Advocacy team has shown once again they've got the goods to delivery a phenomenal post-sales experience. One of the many challenges the team deals with daily is the constant flow of bad news. Satisfied customers rarely share their experiences, so this is a sweet and well deserved win. Take your victory lap, team! Congratulations and a great job to everyone involved with Razer Customer Advocacy.

Read all about it here!

so true!
Userlevel 7
good job
Congratulations guys.
Userlevel 7
good job
Userlevel 7
Are they now? Ok, i guess.
Userlevel 7
congrats for a good job
Userlevel 7
i have to agree Razer CS really improved leaps and bounds over the past couple years.
Used to be horrid, but now i can be assured that someone will always respond and take care of me.
So this is indeed well-deserved, team!
Userlevel 7
SylvanasMage
I hope this is only laptop wise. I had a few cases with the customer support and they're not that good after all.

Yes this is only laptop wise. I feel like this is one of the stronger support teams considering the price...
Userlevel 7
Maximusisback
Yes this is only laptop wise. I feel like this is one of the stronger support teams considering the price...

i've had good experiences previously with RazerPay too
Ayo Razer can you change the arrow keys on your laptops to this please...
Dekades


Razer Support did it again!

Razer's fantastic Customer Advocacy team has shown once again they've got the goods to delivery a phenomenal post-sales experience. One of the many challenges the team deals with daily is the constant flow of bad news. Satisfied customers rarely share their experiences, so this is a sweet and well deserved win. Take your victory lap, team! Congratulations and a great job to everyone involved with Razer Customer Advocacy.

Read all about it here!

Booyah!!! love ya guys
Userlevel 6
Keep up the good work
Userlevel 7
Great!
Userlevel 7
poppacalypse
i've had good experiences previously with RazerPay too

Pleased to hear, unforunately I've heard that support for peripherals isn't the best, I feel like they are trying to improve in that area tho
Userlevel 7
Error 404 on the page for more info o_o
Userlevel 7
dodo_0
Error 404 on the page for more info o_o

You're right, @Dekades the new link is: https://www.laptopmag.com/articles/tech-support-showdown

  • Nice product
Very good!
Userlevel 7
Tsue8


  • Nice product


What's second?
Userlevel 7
Bot_Nick_Prime
Ayo Razer can you change the arrow keys on your laptops to this please...

What's wrong with me? >u<
Nice. Also, "Constant flow of bad news"?
xCryptik
Congratulations to everyone in the team!

Show backup code ?
congrats to the awsome razer team, keep doing the great work
Userlevel 7
Rifki.kede
Show backup code ?

What code are you talking about?

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