issues with razer huntsman mini HELP!

RickNetic · 2021-02-05T00:24:22+00:00

ok my issue is this one every time I start windows my computer freeze after pin input then i have to go to task manager to restart windows explorer for the system to work. it happened just when i have the huntsman mini cause if i change keyboard don't happened ............................. reliability log gamemanagerservice.exe Description Faulting Application Path: C:\\Program Files (x86)\\Razer\\Razer Services\\GMS\\GameManagerService.exe Problem signature Problem Event Name: CLR20r3 Problem Signature 01: GameManagerService.exe Problem Signature 02: 2.0.154.66 Problem Signature 03: 5fc5fa92 Problem Signature 04: System.Management Problem Signature 05: 4.8.4084.0 Problem Signature 06: 5dda3e36 Problem Signature 07: 8c Problem Signature 08: 3f Problem Signature 09: System.Management.Management OS Version: 10.0.19042.2.0.0.256.48 Locale ID: 1033 Additional Information 1: 2beb Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46 Additional Information 3: 078b Additional Information 4: 078b0a27cefed7847512e263dc12b78f Extra information about the problem Bucket ID: 7cc3713dc305dd452d9f5a3d27eb6b48 (2134523967106149192) ............................... windows explorer Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\\Windows\\explorer.exe Problem signature Problem Event Name: AppHangB1 Application Name: explorer.exe Application Version: 10.0.19041.746 Application Timestamp: ca234864 Hang Signature: a874 Hang Type: 134217728 OS Version: 10.0.19042.2.0.0.256.48 Locale ID: 1033 Additional Hang Signature 1: a874dcbb81c64c2f212e8b48deac6aaa Additional Hang Signature 2: 4ded Additional Hang Signature 3: 4dedb159c4f84815d72e51a672453453 Additional Hang Signature 4: a874 Additional Hang Signature 5: a874dcbb81c64c2f212e8b48deac6aaa Additional Hang Signature 6: 4ded Additional Hang Signature 7: 4dedb159c4f84815d72e51a672453453 Extra information about the problem Bucket ID: 0d875e3203746c4a6ad36dc6695c8b86 (1933009364010699654) my system OS Name Microsoft Windows 10 Pro Version 10.0.19042 Build 19042 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DESKTOP-H2J6IRP System Manufacturer System manufacturer System Model System Product Name System Type x64-based PC System SKU SKU Processor AMD Ryzen 9 3900X 12-Core Processor, 3800 Mhz, 12 Core(s), 24 Logical Processor(s) BIOS Version/Date American Megatrends Inc. 3402, 1/13/2021 SMBIOS Version 3.3 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer ASUSTeK COMPUTER INC. BaseBoard Product ROG STRIX X570-F GAMING BaseBoard Version Rev X.0x Platform Role Desktop Secure Boot State Off PCR7 Configuration Binding Not Possible Windows Directory C:\\Windows System Directory C:\\Windows\\system32 Boot Device \\Device\\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "10.0.19041.488" User Name DESKTOP-H2J6IRP\\ricar Time Zone SA Pacific Standard Time Installed Physical Memory (RAM) 32.0 GB Total Physical Memory 31.9 GB Available Physical Memory 17.5 GB Total Virtual Memory 36.9 GB Available Virtual Memory 19.8 GB Page File Space 5.00 GB Page File C:\\pagefile.sys Kernel DMA Protection Off Virtualization-based security Not enabled Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware No Hyper-V - Data Execution Protection Yes ------------------------- the huntasman is new note: is the second one i got cuase the first one gave me the same issue and i send it to replace and this one is giving me the same issue

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