Failed to Add Game | Razer Insider

Failed to Add Game

  • 22 May 2023
  • 1 reply

I tried to add 2 games reinstalled the cortex again and it still not adding the game can anyone help?

1 Reply

Hey there!


Thank you for sharing your issue with us here. My name is Michelle from the Razer Cortex technical support team. I am happy to be of your assistance. 


Before we start could you please provide us with more details?

  1. The title of the two games and their platforms.
  2. The way you added the two games, scan the games automatically or add them via “add game” ?
  3. Razer Cortex logs via PM:


We’ll be looking forward to your reply soon. Thank you.