My razer kraken x broke :( | Razer Insider
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I bought razer kraken x two months ago then the size adjustments broke i never dropped or acted roughly with it so I contacted the store i bought it from so that they replace it but they said its my fault so what should i do?
I have a 2 years warranty
( i have those photo of the broken parts its the 2 size adjustment )
SCC-190315-JPO
Hi guys, what will be the way to improve the mic quality of my razer blackshark v2x ?


Check out this article first. Please submit a case to our Support Team or send me a PM should you need additional assistance.
Hi guys, what will be the way to improve the mic quality of my razer blackshark v2x ?
Michelle-RazerCortex
@Razer.Speedcr0ss Could you please help this friend? He posted in the Razer Cortex tab.


Thanks for the tag, Michelle-RazerCortex!

And yes, mktigerPL. This type of damage is in our warranty policy's exclusion. There are no guarantees if this will be, and it needs our Support Team's assessment/approval. Please send me a PM including the headset's serial number and a copy of its proof of purchase. Save the file via any online drive account, then paste it into your message. Refrain from posting sensitive/personal details on threads.
@Razer.Speedcr0ss Could you please help this friend? He posted in the Razer Cortex tab.
As standard, mechanical damage is not subject to complaint. Some stores accept any type of damage, but these are exceptions. Try to contact the RAZER support.
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