Razer Cortex is not oppening. | Razer Insider
Question

Razer Cortex is not oppening.

  • 15 July 2023
  • 4 replies
  • 97 views

I recently downloaded Razer Cortex on windows 10. I’m trying to open it but it doesn’t open. If someone had this problem and solved it, please tell me how did you do that. Thanks.


4 Replies

hai i tried the above  . but it doesnt seems to work

plz help me solve the problem. thx

 

Thank you for sharing your issue with us. Please share your Cortex logs with us via PM so that we can further investigate this issue. 

 

Before you send us your logs, you also can disable your HDR to resolve this issue. 

  1. Select the Start button, then select Settings > System > Display > Windows HD Color settings.
  2. Turn off Use HDR.

Then, restart Razer Cortex. 

 

We look forward to your reply. Truly appreciate your patience. 

 

Michelle

hai i tried the above  . but it doesnt seems to work

plz help me solve the problem. thx

 

Hi there!

 

Thank you for sharing your issue with us here. My name is Michelle, and I am part of the technical support team. I am delighted to be of your assistance.

 

WebView2 is a necessary component to launch Razer Cortex. If it cannot be launched, please update your WebView2 by following the steps below:

 

Please feel free to provide us with your Razer Cortex logs via PM if this issue persists. 

 

Michelle

I realized that it’s not compatible with my computer

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