Razer Cortex Overlay Issues | Razer Insider
Question

Razer Cortex Overlay Issues

  • 23 June 2023
  • 11 replies
  • 1791 views

The razer cortex FPS counter works in steam games, but when I play Diablo 4 or Roblox, the overlay does not work. The overlay use to work in Diablo 4 and Roblox, but it no longer does and does not currently. Anyone have any ideas on how to fix this?

 


11 Replies

Thank you for working on it.

Thank you for working on it.

Let me know if you have any suggestions, feedback, or any bugs you encounter when you use Razer Cortex. I’d always love to help. 

 

Hope you had a HAPPY NEW YEAR!

 

Michelle

Does it work on Roblox now since it doesn’t work for me but I’m wondering if I’m doing something wrong. Please help. (also I don’t want to just use shift + F5 [the built in FPS showing thing on Roblox] since i want to use the other things like the timer on the custom Display)

To be honest, I'm kinda annoyed that I don't even have the option to enable the overlay for Roblox. I would have been fine with a warning being displayed but since my rig is powerful enough I'd like the ability to decide for myself if I want the overlay and some potentially downgraded performance.

To be honest, I'm kinda annoyed that I don't even have the option to enable the overlay for Roblox. I would have been fine with a warning being displayed but since my rig is powerful enough I'd like the ability to decide for myself if I want the overlay and some potentially downgraded performance.

Hey there!

 

Thank you for sharing your concern with us. We sincerely apologize for the inconvenience this issue has caused you. As the overlay may cause potential performance issue, we disabled the overlay feature in some games. Our engineering team is working on the new ways to enable the FPS overlay for all games. Thank you for being patient. 

 

Please let us know if you need further assistance. 

 

Michelle

I tried to enable the display on minecraft but it wouldn’t work ethier. Is it disabled on there too?

I tried to enable the display on minecraft but it wouldn’t work ethier. Is it disabled on there too?

Thank you for sharing your concern here. Mincecraft is a special game. The current technique in Razer Cortex cannot show the overlay in it. Our engineering team is working on a new way to cover the overlay in all games including games with anti-cheat, or use UE4 technique, also some XBOX games like Minecraft. 

 

Thank you for your patience and understanding. 

 

Michelle

yeah same i have no clues tho

Heu there!

 

Thank you for sharing your issue with us via this thread. My name is Michelle. I’m part of the Razer Cortex technical support team. I am happy to help you out. 

 

We found that the FPS overlay may cause potential issues when playing the two games. So, we disabled the FPS overlay feature in Razer Cortex temperarily. 

 

Please let us know if you need further assistance. 

 

Michelle

Do you know if it will be re-enabled or if there will be a setting that gives those disclaimers and allows us to use it anyway? There is no FPS counter for diablo 4 and the one for roblox does not function or look very nice. 

Do you know if it will be re-enabled or if there will be a setting that gives those disclaimers and allows us to use it anyway? There is no FPS counter for diablo 4 and the one for roblox does not function or look very nice. 

We are investigating this issue. Before we resolve this, you can use CTRL + R to enable the FPS counter when you play Diablo IV. Hope my response helps you. 

 

Thank you! Let us know if you need further assistance. 

 

Michelle

Reply