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2 step

  • January 12, 2025
  • 1 reply
  • 12 views

directbicycleRose

ave been using this Razer account since 2021, and now I have lost access to my two-step verification device and backup codes. Recently, I topped up $30 into my account but cannot use it due to the two-step verification issue. I have already submitted a support ticket to Razer. Please help :(

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1 Reply

Razer.sushi.boi

Hello there, ​@directbicycleRose!

 

For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.