2-step verification error | Razer Insider
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Question

2-step verification error

  • July 9, 2025
  • 1 reply
  • 12 views

OTP When I registered an account and verified my phone number, an OTP was sent to my phone. But when I paid, Razer reported an error as shown in the image below. Please help me resolve it.

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1 Reply

Razer.sushi.boi

Hello there, ​@technoDarkYellowcafe679!

 

I highly suggest submitting a support ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your issue. They will be very happy to help you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.