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Question

Account Phone Number

  • May 16, 2025
  • 2 replies
  • 21 views

Hyperi99
Hello. I want to update my number on my Razer Gold account. I installed it but a message was sent to my old number and I can't use it. I was asked for a code but I don't have it. I can only access my email account at the moment. Can you help me, I'm desperate.
 
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2 Replies

Hyperi99
  • Author
  • Insider Mini
  • May 16, 2025
and I can't access the backup codes, it requires 2-step verification.
 

Razer.Ten
  • Razer Support
  • May 17, 2025

Hey ​@Hyperi99,

Please submit a ticket by going to this link so our Razer Gold Team can assist with your account. Just send me a PM with your ticket number so I can call their attention to your case.

 

 

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