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Autentication OTP issues

  • February 12, 2025
  • 1 reply
  • 28 views

LLEN02

Hi why i cant receive OTP via sms even with good network signal and anything region PH
---PLEASE HEALP--

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1 Reply

Razer.Aero
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  • Razer Support
  • February 12, 2025

Hi LLEN02,

For the Razer Gold account issue, please submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and provide the following information to the team to reset your account OTP.

1. Registered email: lkh3075110@gmail.com
2. Razer ID: spriteisamazing123
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number: 1133077558
7. Billing address:

After submitting it, PM me your ticket number so I can call their attention to your case. Have a good one!

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