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razer id authenticator lost i dont have mobile number is lost, can reset my account authenticator and add new mobile number? thanks you.
authenticator
Userlevel 7
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razer id authenticator lost i dont have mobile number is lost, can reset my account authenticator and add new mobile number? thanks you.
Hi,
You can try any of the following methods:
- If you have access to an alternative 2-Step Authentication device, you can use it to reset your 2-Step Authentication.
- If you have your backup codes, you can use them to log-in and reset your 2-Step Authentication or manage your account.
- If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.
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