BATTLENET: WALLET REGION IS NOT ACCEPTED | Razer Insider
Skip to main content

BATTLENET: WALLET REGION IS NOT ACCEPTED

  • July 5, 2023
  • 2 replies
  • 232 views

ZompinteractiveSHELL452

I have 75(USD) gold points in my Razer Gold account and I was planning to buy Diablo IV, but I kept on getting an "Error: Wallet Region is not accepted" as seen in the picture below:
 



I already sent a ticket and email to Razer Gold support but, I haven't received anything from them. Have any of you experienced the same issue? Is there any other way to use this and buy Diablo IV? Thank you.

2 Replies

easyRuberreview684

I’m experiencing the same issue. Had I known that Razer credits are region locked and the game can only be purchased to Asia credits, I would have made better judgement, but they lack infos about these kinds of things ugh.


ZompinteractiveSHELL452

I’m experiencing the same issue. Had I known that Razer credits are region locked and the game can only be purchased to Asia credits, I would have made better judgement, but they lack infos about these kinds of things ugh.

You can reach out to the razer gold support team by sending a ticket. They changed my wallet region and converted my funds in less than 3 days.