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can not reload gold

  • July 9, 2019
  • 3 replies
  • 17 views
W
hi i try to reload golds by visa and pay pal sine 07-Jul-2019 but the Message is (( reload failed Thank you for using Razer Gold! The reload transaction has failed. Please try again later! Here are the details of your Razer gold purchase: )) \\what is the solution?
    pancholr
    This topic has been closed for replies.

    3 Replies

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • July 10, 2019
    Please contact our Razer Gold Team by submitting a ticket. Clicking here to do just that. Please include the following: Razer ID Screenshot of the Error Message Providing time & date of the transaction
    0V3R_K1LL
    DRIFT_IT
    A
    • ama5555
    • Insider
    • August 7, 2019
    i face same problem when i used mastercard it work 2 times with me and others failed and pending but with paypal was work fine i waiting today for answer about this problem hope they fix it fast
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • August 7, 2019
    ama5555
    i face same problem when i used mastercard it work 2 times with me and others failed and pending but with paypal was work fine i waiting today for answer about this problem hope they fix it fast
    Have you reached out to our Razer Gold Team yet? If you haven't please do so and send me your ticket number via PM. Will be closing the thread to prevent threadjacking.
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