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change my phone number

i cant change my phone number.If I want to change my phone number, he wants my old number OTP.pls help me🙏

Best answer by xCryptik

i cant change my phone number.If I want to change my phone number, he wants my old number OTP.pls help me🙏

Hi yue060829,

You can try any of the following methods:

  • If you have access to an alternative 2-Step Authentication device, you can use it to reset your 2-Step Authentication.
  • If you have your backup codes, you can use them to log-in and reset your 2-Step Authentication or manage your account.
  • If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.
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    3 Replies

    xCryptik
    Vanguard
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    • xCryptik
    • Vanguard
    • Answer
    • February 3, 2025

    i cant change my phone number.If I want to change my phone number, he wants my old number OTP.pls help me🙏

    Hi yue060829,

    You can try any of the following methods:

    • If you have access to an alternative 2-Step Authentication device, you can use it to reset your 2-Step Authentication.
    • If you have your backup codes, you can use them to log-in and reset your 2-Step Authentication or manage your account.
    • If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.
    Razer Gold Support via Live Chat https://gold.razer.com/us/en/help OR Razer Gold Submit Ticket https://gold.razer.com/my/en/help/ticket-submit
    frontSilverAPATITE578

    Kk

    lifeisdie
    Razer.ScarletRouge
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    Hey there, ​@yue060829 

     

    I understand that you want to change your mobile number. No worries, let me help you! Please send me a PM together with the following details for verification purposes:
     

    1. Razer ID:

    2. Email address that is associated with Razer ID:

    3. Date of Birth:

    4. Full Name:

    5. Old Phone number:
    6. New Phone number: 

    7. Country:

     

    I am looking forward to your response! Thanks!

     

    *Thread locked to curb conversation to PM.

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