Compre y no me llego el oro

luisnavarro1998
Buenas tardes hice una compra de gold con mi tarjeta de debito y me descontaron sin embargo nunca me llego el gold para poder recargar un juego saben que tiempo tarda en acreditarse el gold o que tengo que hacer ayuda porfavor.

Translates: Good afternoon I made a purchase of gold with my debit card and they deducted me, however, I never got the gold to be able to recharge a game, they know how long it takes for the gold to be credited or that I have to help please. I hardly have any visibility in this part of our system. You can submit a ticket to our Razer Gold Team here, and you can also contact them via Live Chat to get this sorted out in real-time. If you have any other concerns, don't hesitate to send me a message in English. That way, I can assist you better. *Thread locked and moved to Gold and Silver boards for visibility.