Image 2: after played 3 mins, it slow 25 silvers reward as usual
Image 3: Although all things seems normal, the reward is actual not taken into my account
Cortex mobile Paid to Play unable to reward
Does anyone have such issue?
Since yesterday, I launched 2 games via paid to play list and play 3 mins for each. After closed the games, the 25 silvers shows like normal.
However, the reward is actually not taken into the account.
Image 1: When launched the game, the timer shows normal
Image 2: after played 3 mins, it slow 25 silvers reward as usual
Image 3: Although all things seems normal, the reward is actual not taken into my account
Image 2: after played 3 mins, it slow 25 silvers reward as usual
Image 3: Although all things seems normal, the reward is actual not taken into my account
This topic has been closed for replies.
magictimHi @magictim, Did you check from https://gold.razer.com/transactions if the rewards is credited into your account? Please try reinstalling the app. If the issue persists, do send an email at [EMAIL]googleplay.ca@razer.com[/EMAIL] so we can properly investigate this.
Does anyone have such issue? Since yesterday, I launched 2 games via paid to play list and play 3 mins for each. After closed the games, the 25 silvers shows like normal. However, the reward is actually not taken into the account. Image 1: When launched the game, the timer shows normal Image 2: after played 3 mins, it slow 25 silvers reward as usual Image 3: Although all things seems normal, the reward is actual not taken into my account
xCryptikYes I did, the reward history did not show the silvers were recorded.
Hi @magictim, Did you check from https://gold.razer.com/transactions if the rewards is credited into your account? Please try reinstalling the app. If the issue persists, do send an email at [EMAIL]googleplay.ca@razer.com[/EMAIL] so we can properly investigate this.
magictimI just tested myself for the CoDM and FreeFire as well as TapJoy. Seems to be working fine for me. Might need to send email for the team to guide you with other steps that can be taken.
Yes I did, the reward history did not show the silvers were recorded.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.