On 24 May 2023, at approximately 12:22:30 IST, I initiated a UPI transaction with the reference number 351011538563 to reload gold in my Razor Gold account. The amount of the transaction was INR 165. However, to my disappointment, the transaction failed to complete successfully.
I would like to request your assistance in resolving this matter promptly. Kindly look into the issue and investigate why the transaction failed. It is important to me that the funds are credited to my Razor Gold account as soon as possible.
Please find attached any relevant documents or screenshots that may be required for further investigation. If you need any additional information from my end, please do not hesitate to let me know, and I will provide it promptly.
I appreciate your attention to this matter and your prompt assistance in resolving the failed reload of gold in my Razor Gold account. I have been a satisfied user of your platform, and I trust that you will address this issue swiftly.
Thank you for your understanding and cooperation. I look forward to receiving a positive resolution to this matter at the earliest conv
enience.