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failed to reload

  • January 15, 2021
  • 1 reply
  • 27 views
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Hi, i bought a razer gold gift card and when i try to redeem it, it says reload failed and i already contacted support and nothing helped so i decide to make this forum to reach out for help ! thanks.
    pancholr
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    1 Reply

    xCryptik
    Vanguard
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    • xCryptik
    • Vanguard
    • January 15, 2021
    Flip1x
    Hi, i bought a razer gold gift card and when i try to redeem it, it says reload failed and i already contacted support and nothing helped so i decide to make this forum to reach out for help ! thanks.
    Hi @Flip1x, Did you purchase the correct region Razer Gold gift card? Step on How to Reload: https://gold.razer.com/gold/how-to-reload Please send Razer Gold & Silver Support Team a ticket here: https://gold.razer.com/ticket-inbox/submit so they are able to request more information from you. Alternatively, you may live chat by click on the Live Chat icon found here: https://gold.razer.com/help?section=0. Thank you and Stay Safe!
    Razer Gold Support via Live Chat https://gold.razer.com/us/en/help OR Razer Gold Submit Ticket https://gold.razer.com/my/en/help/ticket-submit
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