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failed to reload

  • 15 January 2021
  • 1 reply
  • 23 views

Hi,
i bought a razer gold gift card and when i try to redeem it, it says reload failed
and i already contacted support and nothing helped
so i decide to make this forum to reach out for help !
thanks.
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1 Reply

xCryptik
Vanguard
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  • Vanguard
  • 872 replies
  • January 15, 2021
Flip1x
Hi,
i bought a razer gold gift card and when i try to redeem it, it says reload failed
and i already contacted support and nothing helped
so i decide to make this forum to reach out for help !
thanks.

Hi @Flip1x,
Did you purchase the correct region Razer Gold gift card?
Step on How to Reload: https://gold.razer.com/gold/how-to-reload


Please send Razer Gold & Silver Support Team a ticket here: https://gold.razer.com/ticket-inbox/submit so they are able to request more information from you.
Alternatively, you may live chat by click on the Live Chat icon found here: https://gold.razer.com/help?section=0.

Thank you and Stay Safe!

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