Failed to reload with gift card razer gold usd (global) from seagm | Razer Insider
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hello admin,

can i know why my pin can't not be reloaded?



I bought a razer gold usd in seagm but it can't be redeemed





they say "seagm" the pin can still be redeemed





but i see this note:

Razer Gold USD (Global Pin) Important Note:

This pin CAN'T be used to reload into Rixty USA, Razer Gold USA, Razer Gold Malaysia, Razer Gold Singapore, Razer Gold Philippines, Razer Gold Australia, Razer Gold Thailand and Razer Gold Indonesia or any other specific county's Razer Gold accounts and any of the Razer Gold 12 localized portals.



Does this mean I bought a Razer Gold USD? if you can't redeem it in the usa
restudwi
hello admin,

can i know why my pin can't not be reloaded?



I bought a razer gold usd in seagm but it can't be redeemed





they say "seagm" the pin can still be redeemed





but i see this note:

Razer Gold USD (Global Pin) Important Note:

This pin CAN'T be used to reload into Rixty USA, Razer Gold USA, Razer Gold Malaysia, Razer Gold Singapore, Razer Gold Philippines, Razer Gold Australia, Razer Gold Thailand and Razer Gold Indonesia or any other specific county's Razer Gold accounts and any of the Razer Gold 12 localized portals.



Does this mean I bought a Razer Gold USD? if you can't redeem it in the usa


Hi restudwi,

Please refer to https://gold.razer.com/gold/how-to-reload/razer-gold-pin on how to reload Razer Gold using Razer Gold PIN.



If you're still having issue, submit a ticket to Razer Gold Support Team. https://gold.razer.com/ticket-inbox/submit

OR

You can reach the Razer Gold LiveChat support from https://gold.razer.com/help at the right side.(if available/visible to you)
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