Hello sir I have a problem I reload Razer gold coin my payment successful but not reload my account please help me please clear my panding request my transaction I'd number 012GZ913X01ABCC473978 and 012GZ916SQIMCADB53613 | Razer Insider
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Hello sir I have a problem I reload Razer gold coin my payment successful but not reload my account please help me please clear my panding request my transaction I'd number 012GZ913X01ABCC473978 and 012GZ916SQIMCADB53613

  • October 20, 2025
  • 1 reply
  • 25 views

 

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1 Reply

Razer.ScarletRouge

Hi there, ​@FellSkiee 

 

Thank you for sharing your concern here. For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update.

Alternatively, you can contact our Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. Thank you!

 

*Thread locked to curb the conversation to PM.