[Help] Cant Redeem | Razer Insider
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[Help] Cant Redeem


[Help] I can't redeem my Mobile Legends diamonds. It always say "Error occured". I don't know what kind of error occured!
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5 Replies

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • December 25, 2018
@vmhp1 Have you tried reaching out to our Razer Gold Team? If you haven't yet, please submit a ticket here.

When submitting a ticket, please include the following:

  • Razer ID
  • Screenshot of the payment made
  • Providing time & date of the transaction

Razer.Caziel
@vmhp1 Have you tried reaching out to our Razer Gold Team? If you haven't yet, please submit a ticket here.

When submitting a ticket, please include the following:

  • Razer ID
  • Psiphon Screenshot of the payment made
  • Providing time & date of the transaction



Exactly what I needed! You just saved me several hours. Thanks!

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • January 11, 2019
Kothmir8837
Exactly what I needed! You just saved me several hours. Thanks!

Don't worry about it. Feel free to send me a PM should you need follow-ups and the like.

Also me why i can't redeem diamonds

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • January 25, 2019
ArgelleooO
Also me why i can't redeem diamonds

I have very limited visibility over that part of our system so it is best to directly contact our Razer Gold Team. Please submit a ticket here.

When submitting a ticket, please include the following:

  • Razer ID
  • Screenshot of the payment made
  • Providing time & date of the transaction

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