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Houve um erro inesperado. Recarregue a página e tente novamente.

  • February 7, 2025
  • 2 replies
  • 79 views

Hakk4ii

I was finalizing the payment, when I was asked for two-step authentication by sending an SMS, however, it shows an alert with the following sentence:
"There was an unexpected mistake. Reload the page and try again.".

I'm Brazilian, I've changed browsers, put private mode, tried also on my cell phone and nothing worked.

This topic has been closed for replies.

2 Replies

Você conseguiu resolver? Se sim como que resolve? Estou com o mesmo problema


Razer.Ten
  • Razer Support
  • August 16, 2025

Hey ​@autoMandarinsource678,

Please be advised that we do not have support for your preferred language so let’s continue in English so I can assist you. For all Razer Gold concerns, please submit a ticket by going to this link so our Razer Gold Team can assist with your transaction. After doing so, just send me a PM with your ticket number so I can call their attention to your case.

 

 

*Thread locked to curb conversation to PM.