I am having the same issues. I had no luck contacting support. 

Trying to change your number and checking your back up codes doesn’t help since they both need an SMS code as well. Razer support seems slow and chat isn’t available sadly.

Hey TractorRedstreetretro541,

I replied to your PM. Please check you inbox and let’s continue from there. Thanks!

​​*Thread locked to curb the conversation to PMs.

Hi jhnmhl,

I’m here to help. Please try to perfrom the following the steps below and try again after 15 minutes to login.

1. Please check if there is a good internet network connection to your mobile. If possible, refresh or reset your network.
2. Restart your machine or device.
3. Sign out and Sign in to your Razer Gold Account
4. Clear browsing history, including cache files and cookies
5. Try using a private browser in the Private or Incognito model

If the steps didn't work you can submit a ticket or chat with Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. If you need further help, PM me with your case ID after submitting it so I can notify the team aboui your ticket. All the best!
 

​​*Thread locked to curb the conversation to PMs.