i did not receive my otp from sms | Razer Insider
Skip to main content

Help me i did not receive my otp i need to recharge in mlbb before the event ends

Yes


 

Help me i did not receive my otp i need to recharge in mlbb before the event ends


​​​​​Hi hitNavybyte504,

I'm sorry to hear about the issue with your Razer account OTP. Please follow the steps provided below and try again after 15 minutes:

1. Please check if your mobile has a good internet connection. If possible, refresh or reset your network.
2. Restart your machine or device.
3. Sign out and Sign in to your Razer Gold Account
4. Clear browsing history, including cache files and cookies
5. Try purchasing using a private browser in the Private or Incognito model.

If the steps didn't work you can submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. You cn PM me with your ticket number after submitting it so I can call their attention to your case. Please also make sure to provide the following information below for your account verification.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Phone number:
Country:
 

*Thread locked to curb conversation to PM.


Yes

Hey clubautoVividGamboge530,

I replies to your message. Please check you inbox and let’s continue from there. Thanks!
 

*Thread locked to curb conversation to PM.