i dont receive the sms verification code at all | Razer Insider
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Question

i dont receive the sms verification code at all

  • March 21, 2025
  • 1 reply
  • 18 views
Repulsezz

I was trying to buy some mobile legend diamonds everything went smooth until they asked me for my verification code sent to my phone number but unfortunately no code was send to me and i tried multiple times and it still didnt work can u please reply to my message and help me resolve this as soon as possible as i really needed it  and also help me off my 2fa

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3054 replies
  • March 22, 2025

Hi Repulsezz,

I’ve replied to your PM. For Razer Gold Account issues, please submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and provide the following information to the team to reset your account OTP.

1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:

After submitting it, send me your ticket number so I can call their attention to your case. Have a good one!

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