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how do i change my mobile number in razer gold i lost my old phone that my number attached to it can you help me please
Ejsanglay
how do i change my mobile number in razer gold i lost my old phone that my number attached to it can you help me please


Hi @Ejsanglay,

You can try any of the following methods:



  • If you have access to an alternative 2-Step Authentication device, you can use it to reset your 2-Step Authentication.

  • If you have your backup codes, you can use them to log-in and reset your 2-Step Authentication or manage your account.

  • If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.


i dint get my backup codes i have access in my primary email but if you clict the id support it will popup warranty
xCryptik
Hi @Ejsanglay,

You can try any of the following methods:



  • If you have access to an alternative 2-Step Authentication device, you can use it to reset your 2-Step Authentication.

  • If you have your backup codes, you can use them to log-in and reset your 2-Step Authentication or manage your account.

  • If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.





i dint get my backup codes i have access in my primary email but if you clict the id support it will popup warranty
Ejsanglay
i dint get my backup codes i have access in my primary email but if you clict the id support it will popup warranty


Hi @Ejsanglay,

Yes. Change the drop down box details as shown below.




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