I REALLY NEED SOME HELP REGARDING ON MY 2-WAY AUTHENTICATOR | Razer Insider
Skip to main content

I REALLY NEED SOME HELP REGARDING ON MY 2-WAY AUTHENTICATOR


Good day guys, i just got home from work, tired and exhausted. i decided to top-up on my favorite game, excited to purchase some items on the game, but the only problem is that after i started to purchase some "gameclub coins" using razer gold, it asked me for a verification code, in which i dont have the old sim that i used. (i just came back from almost a year of not using razer) i cant also access the back-up codes since it asks me to enter the authentication code from my sim. this is really frustrating, and i really need help so bad to remove this 2-way authentication. please
Did this topic help you find an answer to your question?
This topic has been closed for comments

2 Replies

please someone reply. i am really frustrated now

xCryptik
Vanguard
Forum|alt.badge.img
  • Vanguard
  • 873 replies
  • July 1, 2021
coveIcterinesolo922
Good day guys, i just got home from work, tired and exhausted. i decided to top-up on my favorite game, excited to purchase some items on the game, but the only problem is that after i started to purchase some "gameclub coins" using razer gold, it asked me for a verification code, in which i dont have the old sim that i used. (i just came back from almost a year of not using razer) i cant also access the back-up codes since it asks me to enter the authentication code from my sim. this is really frustrating, and i really need help so bad to remove this 2-way authentication. please
Hi @coveIcterinesolo922, If you still have access to your primary and recovery email, you can contact Razer Support under Razer Services > Razer ID to get help on recovering your account.

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings