“I redeemed a card on Coincola, but it was marked invalid. Later checks show it was already used. I have the receipt and proof. Please investigate.”
“I redeemed a card on Coincola, but it was marked invalid. Later checks show it was already used. I have the receipt and proof. Please investigate.”
This topic has been closed for replies.
- Razer Support
Hello nonso1,
Sorry to hear you ran into that issue with your card. I don’t have direct access to resolve this from here, but the quickest way to get it sorted is by opening a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Be sure to include the receipt, photos of the card, and the code so the team has everything they need to investigate. You can PM me your ticket number and I’ll flag it to the support team on your behalf. Take care for now!
*Thread locked to curb the conversation to PMs.
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