I topped up my StarMaker account with $7 and $7 was deducted from my account. You didn't add any credit to my StarMaker account. | Razer Insider
Skip to main content
Question

I topped up my StarMaker account with $7 and $7 was deducted from my account. You didn't add any credit to my StarMaker account.

  • June 15, 2026
  • 1 reply
  • 9 views

coolLavenderBlushtalk372
I topped up my StarMaker account with $7 and $7 was deducted from my account. You didn't add any credit to my StarMaker account.
This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hi there, ​@coolLavenderBlushtalk372 

 

Thank you for sharing your concern here. For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit

If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update.

Alternatively, you can contact our Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. Thank you!

 

*Thread locked to curb the conversation to PM.