is razer gold scamming peoples? | Razer Insider
Skip to main content

is razer gold scamming peoples?

  • August 15, 2022
  • 8 replies
  • 257 views

Hi, I just bought a valorant points code in razer gold. When I tried to redeem it, it says that the code is not applicable for my country. Both my riot account and razer gold region are in india. Later I found a closed thread with the same issue ( /valorant-redeem-code-not-valid.82253/ ) . IS RAZER REALLY SCAMMING PEOPLE? . I submitted a support ticket and let you guys know how it goes.
This topic has been closed for replies.

8 Replies

xCryptik
Vanguard
Forum|alt.badge.img
  • Vanguard
  • August 15, 2022
Downey03
Hi, I just bought a valorant points code in razer gold. When I tried to redeem it, it says that the code is not applicable for my country. Both my riot account and razer gold region are in india. Later I found a closed thread with the same issue ( /valorant-redeem-code-not-valid.82253/ ) . IS RAZER REALLY SCAMMING PEOPLE? . I submitted a support ticket and let you guys know how it goes.
Hi @Downey03, Please submit a ticket to Razer Gold Support Team by clicking the link below:https://gold.razer.com/ticket-inbox/submit OR You can reach the Razer Gold LiveChat support from https://gold.razer.com/help

  • Author
  • August 15, 2022
Hi @xCryptik, I already submitted ticket and whenever I try to connect to an agent it shows agent unavailable.

samuel2050
  • Insider
  • August 15, 2022
Downey03
Hi, I just bought a valorant points code in razer gold. When I tried to redeem it, it says that the code is not applicable for my country. Both my riot account and razer gold region are in india. Later I found a closed thread with the same issue ( /valorant-redeem-code-not-valid.82253/ ) . IS RAZER REALLY SCAMMING PEOPLE? . I submitted a support ticket and let you guys know how it goes.
Maybe you bought a wrong one. Did you check the country options in Razer Gold website?

  • Author
  • August 16, 2022
samuel2050
Maybe you bought a wrong one. Did you check the country options in Razer Gold website?
Noo, My country in razer website is the same one that I live and the same country my riot account is associated.

  • Author
  • August 17, 2022
It's been three days since I sumitted my ticket, there's no response from razer. I tried to use the live chat but its just a bunch of automated messages and not letting me to connect to an real agent. But I have received a response from riot side. They asked me to share the code and they will try to redeem it for me.

kaption123
  • Insider
  • August 17, 2022
I'm been wonder this question myself a few times has the problem been resolved yet.

samuel2050
  • Insider
  • August 17, 2022
Downey03
It's been three days since I sumitted my ticket, there's no response from razer. I tried to use the live chat but its just a bunch of automated messages and not letting me to connect to an real agent. But I have received a response from riot side. They asked me to share the code and they will try to redeem it for me.
The response to your ticket might take up to two weeks. (It is my experience.)

kaption123
  • Insider
  • August 18, 2022
Never seen voice chat work it's very expensive option. But two weeks seem like a very long time. Watching to see what happens let's use know any updates.