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is razer gold scamming peoples?

  • August 15, 2022
  • 8 replies
  • 257 views
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Hi, I just bought a valorant points code in razer gold. When I tried to redeem it, it says that the code is not applicable for my country. Both my riot account and razer gold region are in india. Later I found a closed thread with the same issue ( /valorant-redeem-code-not-valid.82253/ ) . IS RAZER REALLY SCAMMING PEOPLE? . I submitted a support ticket and let you guys know how it goes.
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    xCryptik
    Vanguard
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    • xCryptik
    • Vanguard
    • August 15, 2022
    Downey03
    Hi, I just bought a valorant points code in razer gold. When I tried to redeem it, it says that the code is not applicable for my country. Both my riot account and razer gold region are in india. Later I found a closed thread with the same issue ( /valorant-redeem-code-not-valid.82253/ ) . IS RAZER REALLY SCAMMING PEOPLE? . I submitted a support ticket and let you guys know how it goes.
    Hi @Downey03, Please submit a ticket to Razer Gold Support Team by clicking the link below:https://gold.razer.com/ticket-inbox/submit OR You can reach the Razer Gold LiveChat support from https://gold.razer.com/help
    Razer Gold Support via Live Chat https://gold.razer.com/us/en/help OR Razer Gold Submit Ticket https://gold.razer.com/my/en/help/ticket-submit
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    • Downey03
    • Author
    • August 15, 2022
    Hi @xCryptik, I already submitted ticket and whenever I try to connect to an agent it shows agent unavailable.
    samuel2050
    • samuel2050
    • Insider
    • August 15, 2022
    Downey03
    Hi, I just bought a valorant points code in razer gold. When I tried to redeem it, it says that the code is not applicable for my country. Both my riot account and razer gold region are in india. Later I found a closed thread with the same issue ( /valorant-redeem-code-not-valid.82253/ ) . IS RAZER REALLY SCAMMING PEOPLE? . I submitted a support ticket and let you guys know how it goes.
    Maybe you bought a wrong one. Did you check the country options in Razer Gold website?
    Razer gives me the best performance!
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    • Downey03
    • Author
    • August 16, 2022
    samuel2050
    Maybe you bought a wrong one. Did you check the country options in Razer Gold website?
    Noo, My country in razer website is the same one that I live and the same country my riot account is associated.
    D
    • Downey03
    • Author
    • August 17, 2022
    It's been three days since I sumitted my ticket, there's no response from razer. I tried to use the live chat but its just a bunch of automated messages and not letting me to connect to an real agent. But I have received a response from riot side. They asked me to share the code and they will try to redeem it for me.
    kaption123
    • kaption123
    • Insider
    • August 17, 2022
    I'm been wonder this question myself a few times has the problem been resolved yet.
    samuel2050
    • samuel2050
    • Insider
    • August 17, 2022
    Downey03
    It's been three days since I sumitted my ticket, there's no response from razer. I tried to use the live chat but its just a bunch of automated messages and not letting me to connect to an real agent. But I have received a response from riot side. They asked me to share the code and they will try to redeem it for me.
    The response to your ticket might take up to two weeks. (It is my experience.)
    Razer gives me the best performance!
    kaption123
    • kaption123
    • Insider
    • August 18, 2022
    Never seen voice chat work it's very expensive option. But two weeks seem like a very long time. Watching to see what happens let's use know any updates.
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