Items in the Razer Silver Redemtion page sold out??? | Razer Insider
Question

Items in the Razer Silver Redemtion page sold out???

  • 10 May 2024
  • 1 reply
  • 19 views
J

Razer silver is such a joke. They advertise this as “ the world’s largest loyalty rewards program for gamers” … until you try to redeem your points. NOTHING is in stock! You also don’t know if something is in stock until you try to redeem it. Then they inform you it’s out of stock. That way people can see all the wonderful things they can redeem their points on. Not aware that most items aren’t in stock.

 

Why are there separate inventories for products advertised on the regular site, and products on the silver page? They should be one in the same.

 

This is no way to treat loyal customers.

 

If anyone can tell me when Razer restocks the silver page I’d appreciate it. I’m sure the answer is no one knows. Wow...

1 Reply

J

Okay, so I’m going to have to go ahead and take back everything I said. I was trying to redeem my points wrong. 
 

for anyone having the same confusion I was having, apparently, you don’t redeem your points via the silver redeem page. I was able to purchase the keyboard I wanted using my silver by adding the keyboard the the art via the regular Razer product page. My guess is you must first choose the item you want from the silver page, redeem that item there, then go to the items regular Razer page and then add it to your cart. It will show up as $0 dollars and say you’re redeeming your silver. 
 

i apologize to Razer for my earlier post as I was completely wrong. I will say the way you redeem silver can be set up better/ in a less confusing way. I’m honestly still not sure how I figured it out and it was completely by accident. I just happened to put it in my cart and noticed it came up as $0 dollars. 
 

maybe there can be better/ more clear instructions as to how to redeem your points. I was thinking you needed to choose the product you wanted from the silver redeem page and it kept saying it was out of stock. It’s very confusing. 
 

hope this helps anyone struggling with how to redeem their silver points. 
 

sorry again to Razer for my previous post. I was upset. 

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