Lost access to 2FA/backups | Razer Insider
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Lost access to 2FA/backups

  • 25 July 2024
  • 1 reply
  • 15 views

I lost the access to get 2FA codes on my phone and not able to transact on Razer Gold. Is there any way to reset 2FA? I still have the access of my email though. I’m trying to contact support but no answers as of now.

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1 Reply

Razer.sushi.boi
Userlevel 4

Hello there, @dailyDarkSeaGreenONYX805!

 

For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with our Razer Gold Support team for an update.

 

*Thread locked to curb conversation to PM.

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