I forgot that My Razer account number is dead so I can’t get the otp . I just top up my account but i cannot buy anything because i can’t get the otp and i also lost the backup codes . Do someone have same issues with me and get problem fixed ? . I really need to reset my account number and change to my new number then i can purchase dlc .
Page 1 / 1
Nishpedroz
I forgot that My Razer account number is dead so I can’t get the otp . I just top up my account but i cannot buy anything because i can’t get the otp and i also lost the backup codes . Do someone have same issues with me and get problem fixed ? . I really need to reset my account number and change to my new number then i can purchase dlc .
Hi @Nishpedroz,
If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.