Lost Authinticator and backup codes | Razer Insider
Skip to main content

Lost Authinticator and backup codes

  • October 20, 2020
  • 1 reply
  • 23 views

I forgot that My Razer account number is dead so I can’t get the otp . I just top up my account but i cannot buy anything because i can’t get the otp and i also lost the backup codes . Do someone have same issues with me and get problem fixed ? . I really need to reset my account number and change to my new number then i can purchase dlc .
Did this topic help you find an answer to your question?
This topic has been closed for replies.

1 Reply

xCryptik
Vanguard
Forum|alt.badge.img
  • Vanguard
  • 872 replies
  • October 27, 2020
Nishpedroz
I forgot that My Razer account number is dead so I can’t get the otp . I just top up my account but i cannot buy anything because i can’t get the otp and i also lost the backup codes . Do someone have same issues with me and get problem fixed ? . I really need to reset my account number and change to my new number then i can purchase dlc .
Hi @Nishpedroz, If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings